Who We Are at Winissimo

Welcome to Winissimo, the online casino and sportsbook built for players in the United Kingdom who want a fair, secure and entertaining place to play. At Winissimo Casino, we combine licensed operations, a broad games library and a dedicated sportsbook to give you an experience you can trust. Below, we explain who we are, how we operate, and what you can expect when you join us.

Our Story

Winissimo Casino & Sportsbook was established in 2019 and has been serving UK players ever since. We are operated by ProgressPlay Limited, a company registered in Malta under number C58305, with our Soho Office based at 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. Transaction processing for our platform is handled by Babaloo Limited of Gibraltar, billing under the names ProgressPlay Limited, Babaloo Limited or Babaloo CASHOO.EU, while Instant Bank Payment transactions are processed by Truelayer Limited. Our target market is the United Kingdom, and we currently restrict access to every jurisdiction other than the UK, ensuring we remain focused on delivering a service tailored to UK regulations and player expectations.

Licensing and Security

We hold a licence from the Malta Gaming Authority, licence number MGA/B2C/231/2012, issued on 16 April 2013, and we are also licensed by the UK Gambling Commission under account number 39335, full licence number 000-039335-R-319313-016. Our compliance goes beyond licensing: we are accredited by the PCI Security Standards Council, and we work with eCOGRA as our alternative dispute resolution entity, free of charge to our players. Our games are independently audited by third parties, and our Random Number Generator is regularly examined by external testers.

Here at Winissimo, we protect your data using 128-bit SSL encryption and firewall technology backed by Sectigo security. We proudly display GamStop and GambleAware on our site, reflecting our commitment to safer gambling. Customer funds are held in a separate bank account at the level defined by the Gambling Commission as "not protected segregation," and we take our obligations around fund handling seriously.

Our Gaming Portfolio

At Winissimo, we offer an extensive range of gaming products, including slots, casino table games, live casino, jackpots, casual games, scratch cards, keno, lotto, lotto sports, virtual sports, sports betting and esports. Our library features titles from leading providers such as NetEnt, Microgaming, ELK Studios and Evolution. Popular slots on our platform include Starburst, Book of Dead, Bonanza, Gonzo's Quest, Jack Hammer and Treasure Heros.

Our jackpot section is a genuine highlight, with progressive jackpots that have been reported to exceed £1 million. We feature named jackpot titles including Heart Burst Jackpot, Irish Luck Jackpot, Kingdom of Cash Jackpot, Divine Fortune, Fluffy Favourites Jackpot, Cash Splash and Dolphin Gold Stellar Jackpots. For table game fans, we provide European Roulette, Premier Online Blackjack and 3D Baccarat, while our scratch card collection includes Cricket Star Scratch, Monster Wins Scratch and Lost Vegas Survivors Scratch.

Our live casino, streamed in HD 24/7 from private studios and powered by Evolution, includes Live Blackjack, Blackjack VIP, Blackjack Party, Live Roulette, Immersive Roulette, Auto-Roulette La Partage, VIP Roulette, American Roulette, French Roulette, Live Baccarat, Baccarat Squeeze, Speed Baccarat, Live Poker and Texas Hold'em Bonus Poker, complete with live chat to the dealer and other players.

Winissimo Sports Betting

Beyond the casino floor, our sportsbook covers football, tennis, cricket, basketball, volleyball, ice hockey, table tennis, badminton, snooker, motorsports, golf, rugby, boxing and pool, alongside esports markets on Counter-Strike: Global Offensive, Dota 2, Mortal Kombat 11, e-football and e-tennis. Our Winissimo sports betting product includes a Bet Builder tool and regular league campaigns across the Premier League, EFL Championship, Ligue 1, La Liga Santander and Serie A. If you are searching for Winissimo betting options with strong market coverage, our sportsbook is designed to deliver exactly that.

Bonuses and Promotions

We reward new players with a Winissimo welcome bonus of 100% up to £50 plus 100 free spins on Book of Dead, subject to wagering requirements calculated on bonus bets only. Our Winissimo sports welcome bonus offers a £10 free bet for new players staking at qualifying minimum odds, and our Winissimo sports bet 10 get 30 style promotions are part of our ongoing sportsbook campaigns, including cashback offers and ACCA boosts. Any active Winissimo promo code or Winissimo bonus code we publish will always come with clear terms, including wagering multiples, expiry periods and maximum conversion limits, so you always know what to expect from a Winissimo Casino bonus.

Our VIP Club and Rewards Programme let you climb through levels, earn points and redeem them in our points store for Winissimo casino free spins, free bets and free money bonuses. We also run recurring promotions such as our Mystery Box, Wheel of Spins and seasonal campaigns, each with defined wagering and conversion rules to keep things transparent.

Payments and Currencies

We accept GBP, USD and EUR, and we support a wide range of deposit and withdrawal methods including debit cards, PayPal, Apple Pay, Skrill, Neteller, Paysafecard, Payz, Neosurf and Instant Bank Payment. Minimum deposits vary by method, starting from £10, and we process most withdrawals within one business day, with full transfer times depending on the method chosen. Our team verifies payment methods and accounts before processing withdrawals, in line with our regulatory obligations.

Customer Support

We provide 24/7 live chat support, email assistance, and a contact form for anything you need help with. Our support team can be reached at customersupport@instantgamesupport.com, our complaints team at complaints@instantgamesupport.com, and our responsible gaming team at playerrelationship@instantgamessupport.com. Whether you have a question about your Winissimo Casino login, a pending withdrawal, or an active Winissimo bonus, our team is available around the clock in English.

Playing Responsibly

We are committed to responsible gaming. Our platform enforces maximum slot stakes of £5 per spin for players aged 25 and over, and £2 per spin for players aged 18 to 24. We apply dormant account fees after 12 months of inactivity, and we display GamStop and GambleAware links throughout our site to support players who need extra help managing their play.

Play Across Any Device

Our platform is browser-based, requiring no download, and works seamlessly across desktop, mobile, tablet, iPhone, iPad and Android devices. Whether you prefer to play through our Winissimo app-like mobile experience or simply log in via your browser, we ensure our full range of slots, live casino games and sports betting markets is available wherever you go.

Content updated: August 25, 2026